We take pride in delivering the best in customer service. In order to improve the satisfaction of our customers, and make sure our hydration products, hot and cold, don't disappoint, we have partnered with the independent review site Trustpilot to collect customer reviews. Once your order has been delivered and installed, an automatic email will be sent to you seeking a review via Trustpilot, a secure and trusted site used all over the world. We look forward to hearing from you and appreciate your feedback whether you have purchased one of our water coolers, water dispensers, boiling taps or hot water boilers. Thank you for your time.